Privacy Policy

At The Wedding Invites, your trust means everything to us.
We are committed to protecting your privacy and handling your information with care, transparency, and respect.

This Privacy Policy explains how we collect and use information when you visit our website or place an order with us.

1. Information We Collect

To provide our services smoothly and efficiently, we may collect:

  • Your name
  • Email address
  • Phone number
  • Billing and delivery address
  • Wedding details (such as names, dates, venues)
  • Photos and content submitted for customized designs

Payment details are processed securely through trusted payment providers.
We do not store full credit or debit card information on our servers.

We may also collect limited technical information such as browser type or website usage data to improve your experience.

2. How We Use Your Information

Your information is used only to:

  • Process and fulfill your order
  • Create your customized invitation design
  • Communicate with you regarding approvals and delivery
  • Provide customer support
  • Improve our services and website experience

We do not sell or trade your personal information.

3. AI-Assisted Design

To enhance creativity and efficiency, we may use AI-assisted tools to refine or support customized artwork based on the materials you provide.

Your photos and content are used strictly for completing your order and are never used for marketing purposes without your permission.

4. Communication

By placing an order, you agree that we may contact you via email or WhatsApp for:

  • Order confirmation
  • Design previews and revisions
  • Delivery updates
  • Customer support

We keep communication professional and limited to your order.

5. Information Sharing

We only share necessary information with trusted partners such as:

  • Payment processors
  • Website and technical service providers

These partners are required to maintain confidentiality and security.

6. Data Protection

We use secure systems, encrypted connections (SSL), and restricted access to protect your information.

While no system can guarantee complete security, we take reasonable steps to safeguard your data.

7. Your Privacy Choices

You may contact us at any time to:

  • Update your information
  • Request removal of your data (where legally permitted)

8. Cookies

Our website may use cookies to improve browsing experience and website performance.
You can manage cookie preferences through your browser settings.

9. International Customers

As we serve customers worldwide, your information may be processed securely across international systems. We ensure appropriate safeguards are in place to protect your privacy.

10. Updates to This Policy

We may update this Privacy Policy occasionally to reflect improvements in our services or legal requirements. The latest version will always be available on this page.